Zhik® products are fully warranted to the original owner against defects in materials and workmanship for the lifetime of the product. If a product ever fails due to a manufacturing defect, we will repair the product, without charge, or replace it, at our discretion. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colours and materials over extended time and use.
Zhik gear can be returned for exchange within 30 days, or full refund within 14 days of receipt. Goods must be in new condition and in original packaging. Goods will be inspected on return and refunds or credit for exchange processed within 7 days. Refunds for orders placed are credited back to the original credit card on which the order was purchased.